Monday Guest Jennifer Chiang
Jennifer Chiang is the Head of Customer Success at Seso, the Author of the Amazon Bestseller, The Startup’s Guide to Customer Success.
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2023 in CS – Heaven or Hell Webinar
2023 in CS – Heaven or Hell? We’ve had a challenging couple of years and a crazy 2022. So what’s
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Can relationships be measured
Can relationships be measured? Source: https://staircase.ai | Webinar: November 10, 2022 | In the B2B world, relationships are key to
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Monday Guest Rick Adams
Rick Adams has consulted with and trained thousands of technology professionals in over 30 countries across 4 continents. Recent work includes the development and delivery of a customer success management global certification program for Cisco Systems Inc.
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Monday Guest Jeff Heckler
Jeff Heckler is a senior Customer Success leader with over 20 years of running customer-facing revenue teams for such organizations as SAP, Accenture, and Stanford University
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Transitioning to Customer Success
Customer Success has never been more important than it is now, and more people than ever are looking to break into Customer Success.
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10 Books a CSM Should Read-Arabic
Click here for the English Version English Version اضغط هنا لقراءة النسخة الإنجليزية عشرة كتب على مدراء نجاح العملاء قراءتها
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10 Books a CSM Should Read
Reading is the Brain workout. It improves your critical thinking and boosts your mental stimulation. The reading goal is one of the yearly goals I set in December for the coming year.
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Easy Customer Success Playbooks You Can Automate
Easy Customer Success Playbooks You Can Automate من اسهل كتب ارشادات تنفيذ العمل لنجاح العملاء الذي يمكنك أتمتته Source: CSM
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