Create and contribute

Create and Contribute

Want to put your content in front of your peers?

Start building your personal brand? Prime yourself as an industry thought leader.  We are all here with one goal in mind – to showcase the role of customer success and elevate our peers within it.

Our website receives thousands of customer success professionals visits from all levels of seniority, and from around the world, all looking to learn more about the latest in customer success, and how they can improve and develop their own CS skills and knowledge.

Write for Us

We’re an independent community, and we have a clear goal. That’s to empower customer success professionals and practice in the Middle East, and connect East to West to advance and expand knowledge and best practices. 

Write for us and 1,000s of people will hear what you have to say. Your article will live on our site…forever,  and we will share your article on all our social profiles…

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Does this sound good? Then let’s get into the details of how it works.

How it works?

If you’ve got the insights, we’ve got the platform. Here’s how to contribute

Step 1: Submit your interest and subject

Before you get started, give us a heads-up via email at with what you’re planning on writing about. We’re open to a wide range of subjects, but we need to make sure that it’s not in conflict with something else we, or other contributors, might have in the pipeline.

Interested but struggling with the right topic? Drop us a line, and we’d be happy to brainstorm with you.

Step 2: Follow the rules

Not much, but what we do ask for is:

  • Articles to be a minimum of 1,200 words

  • If any images are included, please make sure they’re copyright-free.

  • A picture of you to sit with your contribution, it adds authority and lets people get to know you a little better. 

  • A short bio (200 – 300 characters)

  • No promotion, please. Any contributed content must be free of product or service plugs.

Step 3: Content/Article Submission

Send your content/article by email to Make sure your email subject line includes the content/article title.

Images Policy

We include featured images with every post. The image will be chosen by us and will be posted with your entry unless you have a specific image you wish to use. By including any photos, screenshots, or images, you consent to allow CSME to post this image with proper credit to you and/or the creator.

Link Policy

Keep links in your content/article relevant and make sure they’re high-quality sources. If you’re using a quote or referring to another article, make sure you use proper citations or just link to the source material.

Syndication policy

CSME reserves the right to use any and/or all contributed content, with credit to its authors, in full or portions for promotional purposes, including in social media, LinkedIn, or newsletters. 

Do you have ideas and you are ready to write some amazing content, it’s time to get in touch. Drop us an email at

Your gateway to Success


Customer Success Insights

A monthly digest of all the latest blogs, posts, LinkedIn posts, events, podcasts, talking points, and more. Look out for it in your inbox on the first Tuesday of every month. Subscribe to the monthly 'Customer Success Insights' newsletter and Get the very best customer success insights in your inbox, every month.

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CS Podcast in Arabic

The first Customer Success podcast in Arabic dedicated to empowering Customer Success professionals in the Middle East. Our mission is to elevate the practice of Customer Success by providing valuable insights, expert interviews, and actionable strategies tailored to the unique challenges and opportunities of the region.


Customer Success Meetups

These events are structured to provide practical, actionable takeaways that you can implement immediately within your organization. Our primary goal is to empower the practice of customer success in the Middle East and facilitate the growth and development of customer success professionals, and managers across the region.