CS Journey
Churn is the Enemy of SaaS Companies
Churn is the Enemy of SaaS Companies’ By: Mohammed Alqaq Customer churn is a major problem for companies of all
Books
Goodbye, Churn. Hello, Growth: Your guide to creating a customer-centric company
Goodbye, Churn. Hello, Growth! Harness the Power of Customer Intelligence: Your guide to creating a customer-centric company through data. By:
Training
PracticalCSM- Certified Customer Success Management Professional -CCSMP
The CCSMP is a high-value practical training program. It answers important questions such as the what, why, and how of customer success. The course provides tools that will ensure high-quality task performance while improving efficiency and productivity.
Interviews
Monday Guest Stella Ikhnana
Get to know Stella Ikhnana By: Mohammed Alqaq | June 05, 2023 My name is Stella Ikhnana, I’m currently a
Technology
Check out technology changing the life.
Staircase AI
Uncover Churn Risks & Growth Opportunities, Automagically. Staircase AI is pioneering Customer Analytics and Relationship Intelligence. Our platform leverages AI
Events & Webinars
The Role of Data in CS
In the world of SaaS, customer retention and expansion are critical to achieving long-term success. However, despite the importance of
