CS Journey
80/20 Rule in Customer Success
The 20% Input That Drives 80% of Customer Success By: Mohammed Alqaq In the customer success practice, finding the most
Books
Goodbye, Churn. Hello, Growth: Your guide to creating a customer-centric company
Goodbye, Churn. Hello, Growth! Harness the Power of Customer Intelligence: Your guide to creating a customer-centric company through data. By:
Interviews
Monday Guest Laura Moussa
Get to know Laura Moussa By: Mohammed Alqaq | November 27, 2023 I’m Laura, and I’m thrilled to have the
News & Articles
80/20 Rule in Customer Success
The 20% Input That Drives 80% of Customer Success By: Mohammed Alqaq In the customer success practice, finding the most
Events & Webinars
The Role of Data in CS
In the world of SaaS, customer retention and expansion are critical to achieving long-term success. However, despite the importance of
Technology
Staircase AI
Uncover Churn Risks & Growth Opportunities, Automagically. Staircase AI is pioneering Customer Analytics and Relationship Intelligence. Our platform leverages AI
