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Customer Success Middle East

Customer Success Middle East

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CSME_Monday_Guest_Dillon Young
Interviews Latest 

Monday Guest Dillon Young

September 20, 2023September 25, 2023 Mohammed Alqaq
Goodbye_Churn_Hello_Growth_book_review
Books Latest 

Goodbye, Churn. Hello, Growth: Your guide to creating a customer-centric company

March 15, 2023March 15, 2023 Mohammed Alqaq
Customer Success Careers are the Future-Mohammed Alqaq
News & Articles FEATURED Latest 

Customer Success Careers are the Future

February 28, 2023March 5, 2023 Mohammed Alqaq
Gaining_Customers_Trust_Delia_Visan_Mohammed_Alqaq
Latest News & Articles 

Gaining Customers’ Trust – Delia Visan and Mohammed Alqaq

February 21, 2023February 28, 2023 Mohammed Alqaq
Customer Success Careers are the Future-Mohammed Alqaq
News & Articles FEATURED Latest 

Customer Success Careers are the Future

February 28, 2023March 5, 2023 Mohammed Alqaq
Customer_Success_Manager_Effective_Skills
CS Journey FEATURED Lifecycle 

Customer Success Manager Effective Skills

January 24, 2023January 25, 2023 Mohammed Alqaq
CSME-The 5 Whys Analysis
News & Articles FEATURED 

The 5 Whys Analysis

December 20, 2022December 22, 2022 Mohammed Alqaq
10 Books A CSM Should Read
Books FEATURED News & Articles 

10 Books a CSM Should Read

October 16, 2022March 6, 2023 Mohammed Alqaq

CS Journey

Churn is the enemy of SaaS companies
CS Journey Latest Lifecycle 

Churn is the Enemy of SaaS Companies

February 8, 2023March 5, 2023 Mohammed Alqaq

Churn is the Enemy of SaaS Companies’ By: Mohammed Alqaq   Customer churn is a major problem for companies of all

Customer_Success_Manager_Effective_Skills
CS Journey FEATURED Lifecycle 

Customer Success Manager Effective Skills

January 24, 2023January 25, 2023 Mohammed Alqaq
Customer Success is a Selfish Game: Here's How to Play
CS Journey Arabic Lifecycle 

Customer Success is a Selfish Game: Here’s How to Play

November 17, 2022January 25, 2023 Mohammed Alqaq
Enabling Customer Success - Mohammed Alqaq
CS Journey Lifecycle News & Articles 

Enabling Customer Success

November 12, 2022March 6, 2023 Mohammed Alqaq
Easy Customer Success Playbooks You Can Automate
CS Journey Lifecycle 

Easy Customer Success Playbooks You Can Automate

October 11, 2022November 7, 2022 Mohammed Alqaq
Full KPIs guide - Staircase.ai

Books

Goodbye_Churn_Hello_Growth_book_review
Books Latest 

Goodbye, Churn. Hello, Growth: Your guide to creating a customer-centric company

March 15, 2023March 15, 2023 Mohammed Alqaq

Goodbye, Churn. Hello, Growth! Harness the Power of Customer Intelligence: Your guide to creating a customer-centric company through data. By:

10 Books A CSM Should Read
Books FEATURED News & Articles 

10 Books a CSM Should Read

October 16, 2022March 6, 2023 Mohammed Alqaq
Built to win - Annette Franz
Books 

Built to Win – By Annette Franz

September 27, 2022November 28, 2022 Mohammed Alqaq
The Startups Guide to Customer Success
Books 

The Startups Guide to Customer Success

September 27, 2022October 13, 2022 Mohammed Alqaq

Training & Consulting

Practical_CSM_Training_certification
Training & Consulting 

PracticalCSM- Certified Customer Success Management Professional -CCSMP

September 24, 2022October 13, 2022 Mohammed Alqaq

The CCSMP is a high-value practical training program. It answers important questions such as the what, why, and how of customer success. The course provides tools that will ensure high-quality task performance while improving efficiency and productivity.

trituns CSM Training
Training & Consulting 

TriTuns – Customer Success Training

September 24, 2022October 13, 2022 Mohammed Alqaq
Success Coaching Certification
Training & Consulting 

Success Coaching – Certification

September 10, 2022October 17, 2022 Mohammed Alqaq
The Success League - We Provide Certification, Coaching and Consulting for CS Professionals

Interviews

CSME_Monday_Guest_Dillon Young
Interviews Latest 

Monday Guest Dillon Young

September 20, 2023September 25, 2023 Mohammed Alqaq

Get to know Dillon Young By: Mohammed Alqaq   |  September 25, 2023 Thank you for inviting me to be a

CSME_Monday_Guest_Kristen Hayer
Interviews 

Monday Guest Kristen Hayer

September 13, 2023September 25, 2023 Mohammed Alqaq
CSME_Monday_Guest_Shirley Chapman
Interviews 

Monday Guest Shirley Chapman

September 6, 2023September 18, 2023 Mohammed Alqaq
CSME_Monday_Guest_Rovi Oblea
Interviews 

Monday Guest Rovilyn Oblea

August 30, 2023September 11, 2023 Mohammed Alqaq
CSME_Monday_Guest_Olivier Fiaty_V2
Interviews 

Monday Guest Olivier Fiaty

August 23, 2023September 4, 2023 Mohammed Alqaq
6 Steps to Capturing Business Outcomes Cheat sheet

Technology

Check out technology changing the life.

Staircase AI
Technology 

Staircase AI

November 21, 2022November 22, 2022 Mohammed Alqaq

Uncover Churn Risks & Growth Opportunities, Automagically. Staircase AI is pioneering Customer Analytics and Relationship Intelligence. Our platform leverages AI

Custify - Customer Success Software for SaaS
Technology 

Custify

November 8, 2022November 9, 2022 Mohammed Alqaq
CSME Newsletter

Events & Webinars

The Role of Data in CS Webinar
Events & Webinars 

The Role of Data in CS

March 30, 2023March 30, 2023 Mohammed Alqaq

In the world of SaaS, customer retention and expansion are critical to achieving long-term success. However, despite the importance of

Why do nearly 86% of CSMs want to quit their jobs?
Events & Webinars 

Why do nearly 86% of CSMs want to quit their jobs?

February 17, 2023March 8, 2023 Mohammed Alqaq
Staircase-Feb-23-AI-Webinar
Events & Webinars 

Generative AI in Post-Sales: Will it Replace or Empower

February 13, 2023February 13, 2023 Mohammed Alqaq
Custify_Webinar_Shawn_Riedel
Events & Webinars 

Starting the Year in Customer Success with Shawn Riedel

January 12, 2023January 13, 2023 Mohammed Alqaq
Staircase-Webinar Dec 2022
Events & Webinars 

2023 Predictions- Achieving Customer Success During Market Turmoil

December 7, 2022December 11, 2022 Mohammed Alqaq
CSME Newsletter
CSME-Contact Us
The Success League - We Provide Certification, and Consulting for CS Professionals
The role of Data in Customer Success

Webinars

The Role of Data in CS Webinar
Events & Webinars 

The Role of Data in CS

March 30, 2023March 30, 2023 Mohammed Alqaq

In the world of SaaS, customer retention and expansion are critical to achieving long-term success. However, despite the importance of

News & Articles

Customer Success Careers are the Future-Mohammed Alqaq
News & Articles FEATURED Latest 

Customer Success Careers are the Future

February 28, 2023March 5, 2023 Mohammed Alqaq

Customer Success Careers are the Future Author: Mohammed Alqaq   In today’s ever-changing, highly competitive business landscape, customer success is becoming

Defining an Effective Success Plan Strategy for CSMs VIDEO

CS Advisors

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How to properly Scale Customer Success
Success Coaching 300 x250
CSME
Customer success is the key to building strong customer relationships. We are here to provide you with the latest news and updates from the CS Community around the world so that you can take your skills one step ahead. We focus on empowering Customer Success in the Middle East.
Provided with love by Mohammed Alqaq

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