Become a CSME Ambassador

CSME Ambassador

Ambassador program is an exciting opportunity for our passionate community of customer success professionals to take a leadership role in expanding our reach and impact across the Middle East. This Program is a chance for you to become a vital part of fostering growth, collaboration, and knowledge exchange in the region.

Our Ambassador Program empowers you to play a pivotal role in advancing customer success throughout the Middle East.


Why Become an Ambassador?

Leadership Recognition

Showcase your expertise and dedication by leading initiatives that contribute to the community's success.

Networking Opportunities

Connect with like-minded professionals, industry leaders, and potential collaborators in the Middle East.

Professional Growth

Gain valuable experience in community building, leadership, and project management that can enhance your professional profile.

Exclusive Events and Resources

Enjoy access to exclusive events, resources, and early insights into upcoming community initiatives.

Ambassador Roles and Responsibilities

  • Event Hosts: Organize and host webinars, workshops, or networking events in your local area.

  • Content Contributors: Share insightful articles, case studies, or best practices relevant to customer success in the Middle East.

  • Social Media Ambassadors: Amplify our community’s presence by sharing updates, engaging with posts, and fostering conversations across various social media platforms.

  • Chapter Lead: Act as a bridge between our community and local professionals, facilitating connections, partnerships, and local events.

  • Mentors: Offer guidance and support to fellow community members who may be new to customer success.

Our Ambassador Program empowers you to play a pivotal role in advancing customer success throughout the Middle East. Before you embark on this exciting journey, please review the terms and conditions outlined below:


  • Ambassadors are expected to commit to a minimum term of 6 months in their respective roles.

  • Regular participation in community activities and events is required.


  • Ambassadors must maintain open communication with the community and the program coordinators.

  • Timely response to emails, messages, and requests is essential.

Role-Specific Expectations

  • Event Hosts: Organize at least one event per quarter.

  • Content Contributors: Share a minimum of 2 industry-relevant content monthly.

  • Social Media Ambassadors: Engage with community posts regularly and share community updates at least 2-3 times weekly.

  • Chapter Lead: Facilitate at least 4-6 connections or partnerships within your local area, and host at least 1 CS Coffee Connect event and 1 Meetup Event per quarter.

  • Mentors: Provide support to at least 2 mentees throughout the program.

Code of Conduct

  • Ambassadors are expected to uphold the community’s values and maintain a positive and inclusive environment.

  • Any behavior inconsistent with the community guidelines may result in the termination of ambassador status.


CSME reserves the right to terminate an ambassador’s role if commitments are not met or if there is a violation of the code of conduct.

How to Apply

If you have any questions please drop us an email at