Our Mission

Our Mission

Customer Success Middle East is a regional community for all Customer Success Experience – or those wanting to break into Customer Success.

We’re on a mission to help empower customer success Professionals no matter their career stage, and practice in the Middle East.

We are the First Customer Success Knowledge Hub and Community in the Middle East that exists solely to help Customer Success professionals learn, grow, and be successful in their Customer Success careers.

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Our Purpose

We exist to help our members advance their skills, share knowledge, share and discuss best practices, meet, ask questions, and share resources to help build successful Customer Success careers.

We exist to close the gap in the Customer Success Practice by raising awareness of the latest and greatest and helping them to achieve success in their careers.

Our Values

Diversity & Inclusivity

We value and embrace diversity of thought, experience, age, personality, religion, cultural background, and so much more. We’ve created a safe & inclusive space to celebrate, and be meaningful to, everyone

CS Supporting CS

We are creating an environment to support and help each others to grow and advanced our skills.

Learning & Career Development

We are committed to creating both digital and in-person opportunities for all of our community members to take advantage of, no matter where they are located in the Middle East.

Your gateway to Success


Customer Success Insights

A monthly digest of all the latest blogs, posts, LinkedIn posts, events, podcasts, talking points, and more. Look out for it in your inbox on the first Tuesday of every month. Subscribe to the monthly 'Customer Success Insights' newsletter and Get the very best customer success insights in your inbox, every month.

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CS Podcast in Arabic

The first Customer Success podcast in Arabic dedicated to empowering Customer Success professionals in the Middle East. Our mission is to elevate the practice of Customer Success by providing valuable insights, expert interviews, and actionable strategies tailored to the unique challenges and opportunities of the region.


Customer Success Meetups

These events are structured to provide practical, actionable takeaways that you can implement immediately within your organization. Our primary goal is to empower the practice of customer success in the Middle East and facilitate the growth and development of customer success professionals, and managers across the region.

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Get all the hottest customer success conversations and talking points landing in your inbox once a month,
every month.