Events & Webinars

2023 in CS – Heaven or Hell Webinar

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2023 in CS - Heaven or Hell?

We’ve had a challenging couple of years and a crazy 2022. So what’s coming in 2023? Will markets stabilize, have CS teams been affected by current changes, will layoffs and hiring freezes stop, or are these trends a sign of bitter things to come

We’re inviting four of the best CS leaders and influencers to debate and share some insights on what Customer Success will actually look like in 2023. 

6th December 2022 | 8:30 AM PST / 11:30 AM EST

Custify and the CS Leaders will discuss in detail:

  • What has changed in 2022 in the CS Industry? 
  • What opportunities were missed by most CSMs? 
  • What are the biggest challenges we will face in 2023, and how can we overcome them?
  • Preferences between Sales-Led ⇒ Product-Led ⇒ CS Led  
  • 2023 CS Industry Expectations & Predictions.

*If you can’t join us live, don’t worry! We’ll send the recording to all registered attendees.


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