Why do nearly 86% of CSMs want to quit their jobs?
Fireside Chat : Why do nearly 86% of CSMs want to quit their jobs?
Contrary to popular belief, quiet quitting is not just an issue for companies that are downsizing or a passing trend that should be ignored. In fact, our latest survey, Quiet Quitting in Customer Success 2023, has found that it’s a sign of deep problems within the organization.
What does this mean for CSMs and the companies that employ them?
On Wednesday, March 1st at 10:30 AM EST / 16:30 CE* we’ve invited two awesome leaders from CS and HR to debate: