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A collection of Customer Success articles and news by top CS authors from around the world

CS Journey News & Articles

Mohammed Alqaq September 12, 2022October 13, 2022

Consistency in Customer Success Management

The Importance of Consistency in Customer Success Management Source: https://sixteenventures.com | Author: Lincoln Murphy | World-class Customer Success leaders understand

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The Role of Data in CS

March 30, 2023March 30, 2023 Mohammed Alqaq

In the world of SaaS, customer retention and expansion are critical to achieving long-term success. However, despite the importance of

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80/20 Rule in Customer Success

November 8, 2023November 9, 2023 Mohammed Alqaq

The 20% Input That Drives 80% of Customer Success By: Mohammed Alqaq In the customer success practice, finding the most

Customer success is the key to building strong customer relationships. We are here to provide you with the latest news and updates from the CS Community around the world so that you can take your skills one step ahead. We focus on empowering Customer Success in the Middle East.
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