Can You Predict Churn?
Can You Predict Churn? By: Mohammed Alqaq Customer churn, or the rate at which customers stop doing business with a
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Customer Success Careers are the Future
Customer Success Careers are the Future Author: Mohammed Alqaq In today’s ever-changing, highly competitive business landscape, customer success is becoming
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Customer Success Manager Effective Skills
Customer Success Manager Effective Skills By: Mohammed Alqaq Customer Success Management is a long-term business strategy for maximizing customer satisfaction
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10 Books a CSM Should Read
Reading is the Brain workout. It improves your critical thinking and boosts your mental stimulation. The reading goal is one of the yearly goals I set in December for the coming year.
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