80/20 Rule in Customer Success
The 20% Input That Drives 80% of Customer Success By: Mohammed Alqaq In the customer success practice, finding the most
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CS Journey
Can You Predict Churn?
Can You Predict Churn? By: Mohammed Alqaq Customer churn, or the rate at which customers stop doing business with a
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Delivering Meaningful Value
Delivering Meaningful Value Author: Mukhtar Mohamoud In today’s landscape, success is no longer solely defined by financial metrics; it also encompasses
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Gaining Customers’ Trust – Delia Visan and Mohammed Alqaq
Gaining Customers’ Trust Authors: Delia Visan & Mohammed Alqaq We live in some uncertain times. We need to build strong
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Churn is the Enemy of SaaS Companies
Churn is the Enemy of SaaS Companies’ By: Mohammed Alqaq Customer churn is a major problem for companies of all
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Customer Success Manager Effective Skills
Customer Success Manager Effective Skills By: Mohammed Alqaq Customer Success Management is a long-term business strategy for maximizing customer satisfaction
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Customer Success is a Selfish Game: Here’s How to Play
Customer Success is a Selfish Game: Here’s How to Play نجاح العملاء لعبة أنانية: إليك كيفية اللعب Source: https://www.thesuccessleague.io/ |
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Enabling Customer Success
Enabling Customer Success By: Mohammed Alqaq Customer success is the effort a business undertakes to help its customers be most
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Easy Customer Success Playbooks You Can Automate
Easy Customer Success Playbooks You Can Automate من اسهل كتب ارشادات تنفيذ العمل لنجاح العملاء الذي يمكنك أتمتته Source: CSM
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5 Common Reasons Why Your Customers Don’t Read Your Emails
5 Common Reasons Why Your Customers Don’t Read Your Emails خمسة أسباب شائعة وراء عدم قراءة عملائك لرسائل البريد الإلكتروني
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