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CSME_Monday_Guest_Alex Farmer
Interviews
Mohammed Alqaq November 16, 2023December 8, 2023

Monday Guest Alex Farmer

Get to know Alex Farmer By: Mohammed Alqaq   |  November 20, 2023 Hi there!  I’m currently the CRO of Nezasa

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CSME_Monday_Guest_Maliha Rabbi
Interviews
Mohammed Alqaq November 13, 2023December 8, 2023

Monday Guest Maliha Rabbi

Get to know Maliha Rabbi By: Mohammed Alqaq   |  November 13, 2023 Thank you for inviting me as a Monday

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80-20 Rule in Customer Success
CS JourneyNews & Articles
Mohammed Alqaq November 8, 2023June 2, 2024

80/20 Rule in Customer Success

The 20% Input That Drives 80% of Customer Success By: Mohammed Alqaq  In the customer success practice, finding the most

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Can You Predict Churn_Mohammed Alqaq
CS JourneyLifecycle
Mohammed Alqaq October 31, 2023November 10, 2024

Can You Predict Churn?

Can You Predict Churn? By: Mohammed Alqaq  Customer churn, or the rate at which customers stop doing business with a

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CSME_Monday_Guest_Bodin Pollard
Interviews
Mohammed Alqaq October 31, 2023December 8, 2023

Monday Guest Bodin Pollard

Get to know Bodin Pollard By: Mohammed Alqaq   |  November 06, 2023 I’m Bodin, the Customer Success Lead and Strategist

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CSME_Monday_Guest_Nikki Bishop
Interviews
Mohammed Alqaq October 24, 2023December 8, 2023

Monday Guest Nikki Bishop

Get to know Nikki Bishop By: Mohammed Alqaq   |  October 30, 2023 Hello! My name is Nikki Bishop, and I

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CSME_Monday_Guest_Fran Stevenson
Interviews
Mohammed Alqaq October 18, 2023December 8, 2023

Monday Guest Fran Stevenson

Get to know Fran Stevenson By: Mohammed Alqaq   |  October 23, 2023 Professional colleagues and personal friends would describe me

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CSME_Monday_Guest_Dannah Vaughan
Interviews
Mohammed Alqaq October 16, 2023December 8, 2023

Monday Guest Dannah Vaughan

Get to know Dannah Vaughan By: Mohammed Alqaq   |  October 16, 2023 Thank you for inviting me to be a

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Bridging the Gap Between CS and Product Innovation
News & Articles
Mohammed Alqaq October 12, 2023June 2, 2024

Bridging the Gap Between Customer Success and Product Innovation

Bridging the Gap Between Customer Success and Product Innovation Author: Laura Moussa I’ve witnessed remarkable outcomes when Customer Success (CS)

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CSME_Monday_Guest_Tiffany Morin
Interviews
Mohammed Alqaq October 5, 2023December 8, 2023

Monday Guest Tiffany Morin

Get to know Tiffany Morin By: Mohammed Alqaq   |  October 09, 2023 Thank you for inviting me to be a

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Navigating Customer Success: A Road Trip Guide to Journey Mapping
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Navigating Customer Success A Road Trip Guide to Journey Mapping By: Mohammed Alqaq  Imagine embarking on a road trip. You

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CSME

Customer success is the key to building strong customer relationships. We are here to provide you with the latest news and updates from the CS Community around the world so that you can take your skills one step ahead. We focus on empowering Customer Success in the Middle East.
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