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CSME_Monday_Guest_Chad-Horenfeldt
Interviews
Mohammed Alqaq February 5, 2024February 13, 2024

Monday Guest Chad Horenfeldt – Y3-W6

Get to know Chad Horenfeldt By: Mohammed Alqaq   |  February 05, 2024   |  Year 3  –  Week 06/2024 I’m an

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CSME_Monday_Guest_Jasmine-Reynolds_V2
Interviews
Mohammed Alqaq January 29, 2024February 5, 2024

Monday Guest Jasmine Reynolds – Y3-W5

Jasmine Reynolds is a Customer Success Executive certified in CS and Scrum. She has built pillars of success at start-up SaaS companies and redefines the customer experience by focusing on time to value and creating lifetime product fans.

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CSME_Monday_Guest_Sofia-Kiriukhina
Interviews
Mohammed Alqaq January 22, 2024January 31, 2024

Monday Guest Sofia Kiriukhina – Y3-W4

Sofia Kiriukhina brings over a decade of experience as a founding member in various B2B SaaS startup ventures. Head of Customer Success at TuMeke, focusing on developing and implementing strategies to ensure customer satisfaction, retention, and loyalty.

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CSME_Monday_Guest_JP_Von_Halle
Interviews
Mohammed Alqaq January 15, 2024January 31, 2024

Monday Guest Jean-Pierre Von Halle – Y3-W3

Jean-Pieere Von Holle is a customer success leader with more than 20 years of experience leveraging technology, and customer skills to drive operational excellence and ensure customer success.

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CSME_Monday_Guest_Elizabeth_Blass
Interviews
Mohammed Alqaq January 8, 2024January 31, 2024

Monday Guest Elizabeth Blass – Y3-W2

Elizabeth Blass is a positive leader with 15+ years of global customer success leadership experience in various technology fields and a passion for building customer-centric organizations, accelerating value, and creating customer loyalty.

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CSME_Monday_Guest_Cinthia-Silva-Y3-2024-01
Interviews
Mohammed Alqaq January 1, 2024January 31, 2024

Monday Guest Cinthia Silva – Y3-W1

Cinthia Silva, a Top 25 Customer Success Influencer 2023, a Fintech Business Strategist and Customer Experience Leader.

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CSME_Monday_Guest_Ashna Patel
Interviews
Mohammed Alqaq December 18, 2023January 1, 2024

Monday Guest Ashna Patel

Ashna Patel, bringing over 10 years of customer success experience to the table. Helping folks, teams, and businesses thrive in the SaaS industry. Currently, lead a team at Ascent Cloud, focusing on driving growth, hitting revenue targets, and building both people and scalable solutions.

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CSME_Monday_Guest_Alex Turkovic
Interviews
Mohammed Alqaq December 11, 2023December 18, 2023

Monday Guest Alex Turkovic

Alex Turkovic, the Director of Adoption Programs at Snow Software. 2023 Top 25 CS Influencer, The Digital Customer Success Podcast Host , and a Digital Customer Success Obsessed. With over 15 years of experience in customer success leadership, professional services, and customer education.

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CSME_Monday_Guest_Abi Bryant Spolar
Interviews
Mohammed Alqaq December 4, 2023December 11, 2023

Monday Guest Abi Bryant Spolar

Abi Bryant Spolar, currently serving as the Global Head of Customer Success at Notabene, a Crypto Compliance SaaS company specializing in Travel Rule Compliance.

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CSME_Monday_Guest_Laura Moussa
Interviews
Mohammed Alqaq November 21, 2023December 8, 2023

Monday Guest Laura Moussa

Get to know Laura Moussa By: Mohammed Alqaq   |  November 27, 2023 I’m Laura, and I’m thrilled to have the

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Customer success is the key to building strong customer relationships. We are here to provide you with the latest news and updates from the CS Community around the world so that you can take your skills one step ahead. We focus on empowering Customer Success in the Middle East.
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