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Jasmine Reynolds is a Customer Success Executive certified in CS and Scrum. She has built pillars of success at start-up SaaS companies and redefines the customer experience by focusing on time to value and creating lifetime product fans.

Sofia Kiriukhina brings over a decade of experience as a founding member in various B2B SaaS startup ventures. Head of Customer Success at TuMeke, focusing on developing and implementing strategies to ensure customer satisfaction, retention, and loyalty.

Jean-Pieere Von Holle is a customer success leader with more than 20 years of experience leveraging technology, and customer skills to drive operational excellence and ensure customer success.

Elizabeth Blass is a positive leader with 15+ years of global customer success leadership experience in various technology fields and a passion for building customer-centric organizations, accelerating value, and creating customer loyalty.

Cinthia Silva, a Top 25 Customer Success Influencer 2023, a Fintech Business Strategist and Customer Experience Leader.

Ashna Patel, bringing over 10 years of customer success experience to the table. Helping folks, teams, and businesses thrive in the SaaS industry. Currently, lead a team at Ascent Cloud, focusing on driving growth, hitting revenue targets, and building both people and scalable solutions.

Alex Turkovic, the Director of Adoption Programs at Snow Software. 2023 Top 25 CS Influencer, The Digital Customer Success Podcast Host , and a Digital Customer Success Obsessed. With over 15 years of experience in customer success leadership, professional services, and customer education.